Learn more about the LATICRETE® product and installation claims policy.
All manufacturers have standard procedures for processing warranty claims should a customer encounter a problem with a product or installation. Our policy is intended to afford us the opportunity to investigate the validity of the claim prior to our participation in the remediation of the problem.
In order to file a claim, download and review our policy, procedure and form below. All claims must include proof of purchase.
If you need additional information regarding the policy and procedures, please contact us.